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Hi there, > I tried and got error loading scipy. I copied the command window and saved in > a text file > attached. It went on with trying to install the scipy which was also in > error. I did not > copy that. Please try running a similar, but different, installation command this time: 1. Open the command terminal again (type 'cmd' in the start bar, hit enter) 2. Type 'pip install scipy' and hit enter (not specifying any version this time) If it works successfully I believe it will say it installed scipy and updated numpy. If that works, then make sure you have cleared caveData (if you haven't done it since the first time you did), and then restart CAVE and let me know if that works? Thank you. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: PHZ-247370 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.