This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Pete, > Upon successfully installing EDEX and CAVE on a new RHEL 7 server, EDEX is up > and > running fine (per edex status). > > For this ticket - assume the local server is called dummyserver-new. > > When we point CAVE to the local server where EDEX is running we get "Connect > to > dummyserver-new:9581 [dummyserver-new/10.232.10.254] failed: Connection > refused. > Hit retry limit, aborting connection" Just to clarify, your machine running CAVE is not the same machine that's running EDEX (ie, not the dummyserver-new), correct? > We do not get this issue when pointing it to ucar edex > > In a terminal window as user awips, the hostname command returns > dummyserver-new > > Similarly regutil command shows > /hostname : dummyserver-new > /dummyserver-new : dummysererver-new > > Is there something we need to configure specific to that port 9581, are we > missing > something in regutil, or is there perhaps something else obvious we are > missing > that is preventing CAVE from connecting to the running local EDEX server? Since I'm assuming you're using a separate machine running CAVE to connect to your dummyserver-new EDEX, you'll need to make sure ports 9581 and 9852 are open to the public on your dummy server. We use iptables to set up the traffic/networking security and you can see an example of what our security looks like here: http://unidata.github.io/awips2/install/install-edex/#3-configure-iptables The lines of interest are: -A INPUT -m state --state NEW -m tcp -p tcp --dport 9581 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 9582 -j ACCEPT If those ports are not open "to the world" then I think that's what's causing your CAVE connection to fail. Let me know if that helps? --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: WOM-137582 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.