This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Good afternoon, > > Are Lighting Products no longer available in AWIPS? Used to be able to load > the GLM selection but, no longer can. > Hello, Do you connect to Unidata's EDEX or which do you connect to? If connecting to Unidata's, can you please stop CAVE, remove caveData, and restart CAVE? http://unidata.github.io/awips2/install/common-problems/#removing-cavedata Can you share a screenshot of what your satellite menu looks like: Satellite --> GOES-East Full Disk --> GLM Products Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: ESK-431180 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.