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Hi there, > I am attempting to follow the instructions as shown in the following URL: > http://unidata.github.io/awips2/install/install-cave/#method-2-direct-windows-install > I am stuck on step 5 of Method 2: Direct Windows Install. When I enter "pip > install numpy==1.15.1" or "pip install jep==3.8.2" I receive the following > error:[see attached] > I have found the lines mentioned in the errors; however, I am not aware of > what to do after that point. Do you have any suggestions on how to fix > this? The only discrepancy that I can find between what I am doing and the > instructions is that I am using v16.9.9 Visual Studio 2019. I do not know > how to force v16.9.6 like in the instructional video -- or if that would > even fix this issue. I'm sorry the installation is giving you problems. When you installed the Visual Studios Build Tools, did you still scroll to the bottom, in the right hand panel, and select the VS 2015 C++ build tools package? Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: CRU-314958 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.