This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
>I tried deleting caveData folder but that didn't help and >I was talking about the satellite drop down menu at the top of the >screen it is missing I think when the update was wrote they forgot to >put it in so now it's missing. > >Here is a attachment > >It is missing in both the Windows 10 and the Linux versions I have not >used the Mac version but I bet it's missing their too. > >Anyway let me know what you find thank you. Hello, It sounds like you still have the old CAVE installed. Can you confirm you have re-installed the newest CAVE? (http://unidata.github.io/awips2/install/install-cave/) On linux from the terminal you can run "rpm -qa | grep awips2-cave" - you should see (note the 18.2.1): awips2-cave-wrapper-18.2.1-1.el7.x86_64 awips2-cave-18.2.1-1.el7.x86_64 On Windows you can open CAVE and go to CAVE-->About CAVE-->Installation Details-->Configuration and you should see "caveVersion=18.2.1-1" towards the top. Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: KHG-794589 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.