This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
>Hi there, >When trying open a new window in AWIPS, upon trying to select a product >from the menu, I get a perpetual loading cursor, which does not resolve >itself regardless of how long. > >Any ideas? >Thanks! Hello, That "New Window" menu option currently doesn't work on mac - you can only have one CAVE window open at a time. However you can select File --> New Map and that will open up an additional tab and you can have multiple tabs open. You also have the option to "tear off" a tab. Hope that helps. Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://forms.gle/tKG5SY9YJw4vBRVXA Ticket Details =================== Ticket ID: DOL-475731 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.