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Hi Wei, Could you take a picture of your "Satellite" menu and show me what options display for you? Also, on your EDEX can you look in /awips2/edex/data/hdf5/satellite/ and tell me what subdirectories are in there? The data_store directory you specified is for the Geostationary Lightning Mapper (GLM), but that is not where the satellite images would be. For the single channel images those are found in: /awips2/data_store/GOES/CMI/ If you are getting both GOES16 and GOES17 you should see products with "G16" and "G17" in them, like these two examples: OR_ABI-L2-CMIPM2-M6C16_G17_s20201422212550_e20201422212550_c20201422212550.nc4 OR_ABI-L2-CMIPPR-M6C01_G16_s20201422110150_e20201422110150_c20201422110150.nc4 Please let me know what the content is of the CMI directory so we can know whether the files are being placed in there correctly from the ldm. Thanks, and hopefully we can resolve this quickly for you! --Shay Carter Software Engineer II UCAR - Unidata Ticket Details =================== Ticket ID: ARN-930194 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.