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Hi Brian, As of right now, I still haven't received the other ticket. But I am able to receive correspondence on this thread still obviously. I've asked my coworker about it possibly going to spam for some reason, but haven't heard back from him just yet. If you want you can send it in this email chain and we can go from there? Let me know. Thanks. --Shay Carter Software Engineer II UCAR - Unidata Ticket Details =================== Ticket ID: GXY-460628 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.