This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Erick, Two quick things: -The connectivity settings window no longer shows up because it is defaulting to the choice you made the first time (edex-cloud.unidata.ucar.edu). If you ever want to change that you can by going to the preferences menu in the CAVE menu at the top of the program once it's open. -The second problem you're seeing is because of IPv6 protocols. I'm surprised you were able to open it in the first place without an error, but we have found that proceeding with the following steps can fix the problem: 1) In Windows 10, search for "Control Panel" 2) Once in Control Panel, look for "Network and Sharing Center" 3) Click "Change adapter settings" 4) Select the adapter for your current connection (Should be either"Ethernet" or "Wi-Fi") 5) Click on Properties 6) Uncheck "Internet Protocol Version 6 (TCP/IPv6) Please let me know if this resolves your problem. Thanks. --Shay Carter Software Engineer II UCAR - Unidata Ticket Details =================== Ticket ID: FBZ-981679 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.