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Hi Jim, There should be either a logs or .logs directory in the caveData folder. If you have any logs in there, they might be useful. There should be one with "console" in the name, I believe? --Shay Carter Software Engineer II UCAR - Unidata Ticket Details =================== Ticket ID: QJB-613325 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.