[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
[AWIPS #XDR-459351]: Issue Loading GOES and NEXRAD Products.
- Subject: [AWIPS #XDR-459351]: Issue Loading GOES and NEXRAD Products.
- Date: Tue, 03 Dec 2019 11:02:32 -0700
Hi Brandon,
We are currently aware of this problem. I'm sorry it's not working right now,
as far
as I know, all Satellite data and I believe all Radar data is not working. It
is a
problem with our edex-cloud instance of edex. We are currently working on a
solution
and *hopefully* should have it fully resolved by tomorrow.
I will be sure to send you an email as soon as we have a working solution. I'm
sorry
for the problem, but thank you for your email, and we appreciate your patience.
Thank you.
--Shay Carter
Software Engineer II
UCAR - Unidata
Ticket Details
===================
Ticket ID: XDR-459351
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata
inquiry tracking system and then made publicly available through the web. If
you do not want to have your interactions made available in this way, you must
let us know in each email you send to us.