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[AWIPS #QUP-848041]: Workbench Error
- Subject: [AWIPS #QUP-848041]: Workbench Error
- Date: Thu, 26 Sep 2019 14:21:52 -0600
Hi Daniel,
> I have restarted the computer which yielded nothing, however that was
> before I tried deleting the caveData, I'll try logging out or restarting
> again. I relaunched Cave until I got the error and these are the details
> from the log.
>
Could you send me a screenshot of what your PATH variable looks like in you
environment variables? That might be helpful.
Thanks.
>
> [image: ErrorExpanded.PNG]
>
> address@hidden> wrote:
>
> > Hi Daniel,
> >
> > I'm sorry CAVE is giving you some trouble.
> >
> >
> > > Startup will boot normally and ask me for EDEX Server, I will click on
> > > "edex-cloud.unidata.ucar.edu" and click start, then the program will try
> > > to boot but come up with an error "Error Instantiating Workbench: Null"
> > > (attached photo). I was advised to try and delete the "cavedata" file
> > > from my User Dir, but this did nothing.
> > This is actually a directory, cavedata, did you try deleting the entire
> > directory and then restarting?
> >
> > >
> > > Any advice or help is greatly appreciated
> > >
> >
> > I believe the error is coming from alertViz. Have you tried logging out
> > of your machine completely, and then logging back in and running CAVE?
> > Also, when that second window pops up that says, "Error purging logs."
> > can you press the details button and send a screenshot of that, if it
> > happens again?
> > Thanks.
> >
> > --Shay Carter
> >
> > Software Engineer II
> > UCAR - Unidata
> >
> > Ticket Details
> > ===================
> > Ticket ID: QUP-848041
> > Department: Support AWIPS
> > Priority: Normal
> > Status: Open
> > ===================
> > NOTE: All email exchanges with Unidata User Support are recorded in the
> > Unidata inquiry tracking system and then made publicly available through
> > the web. If you do not want to have your interactions made available in
> > this way, you must let us know in each email you send to us.
> >
> >
> >
>
>
--Shay Carter
Software Engineer II
UCAR - Unidata
Ticket Details
===================
Ticket ID: QUP-848041
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata
inquiry tracking system and then made publicly available through the web. If
you do not want to have your interactions made available in this way, you must
let us know in each email you send to us.