[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #QZK-535661]: Cloud EDEX Server

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #QZK-535661]: Cloud EDEX Server
  • Date: Tue, 16 Jan 2018 10:18:15 -0700
> No, this is a long standing error that has been out there since 17.1.4 that I 
> have not received a solution for.  I have to go all of the way back to 16.2 
> for it not to occur, but the products are not available from that version.  I 
> tried every GOES-R image to no avail.

Are you using CAVE for Mac in an education environment (teaching, study, 
research) or for work?

There is no version 17.1.4, but I understand you mean 17.1.1-4, which was 
released on Friday Jan 5.  

This problem is not encountered on my two Mac workstations and has not been 
reported by other CAVE for Mac users.  It would help to see the full stack 
trace from the connectivity dialog (click details) rather than just the 
screenshot.  Also it would help to know more about how the error is encountered 
- you sent a screenshot of the "error deserializing" message on the 
connectivity dialog, where errors usually prevent CAVE from further loading, 
but you also say that "I tried every GOES-R image" which means you were able to 
launch CAVE?, but then unable to load imagery?, and received the same error 
message? (in AlertView?) Is it the same message?

Michael

Ticket Details
===================
Ticket ID: QZK-535661
Department: Support AWIPS
Priority: Critical
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.