[AWIPS #UGU-263210]: Large Errors With AWIPS II Today.

Hi Carl,

I'm still working on the new Windows client, until then you should try the 
linux or Mac client if you can.  

And let me politely remind you that edex-cloud is a non-operational server 
intended for research and education, and uptime and access to the server is 
never guaranteed.

Best,

Michael 



> On Nov 15, 2016, at 13:50, Carl Berghoff <address@hidden> wrote:
> 
> New Client Reply: Large Errors With AWIPS II Today.
> 
> Hi Michael,
> 
> Is there maybe a new server address I can connect to in the mean time? I
> really need AWIPS II with a big winter storm coming up this weekend, AWIPS'
> functionality far surpasses all other Unidata products, especially in
> product type and overlay ability. Thanks
> 
> --Carl
> 
> 
> address@hidden> wrote:
> 
>> Hi Carl,
>> 
>> I'm afraid this is a problem with the current Windows client, I'm working
>> on a new release at the moment.  We had a server failure last week and
>> switched to a backup which has a slightly different configuration, which
>> causes problems only with the Windows client.
>> 
>> 
>> 
>> 
>>> Hello again,
>>> 
>>> AWIPS II is still crippled by whatever error that I mentioned before. It
>>> just will not reset, with full reinstalling, deletion of caveData, and
>>> system restarts. Maybe you can find the name associated with this
>> computer
>>> in the AWIPS log for the edex server. The name should show up as Richard
>> or
>>> Richard-HP maybe if you delete any data that was saved maybe it can reset
>>> it for me on the client side. One of the color tables I created for that
>>> one I called greenlinear. Maybe it will help. Thanks
>>> 
>>> --Carl
>>> 
>>> On Sat, Oct 29, 2016 at 1:25 AM, Carl Berghoff <address@hidden>
>>> wrote:
>>> 
>>>> Sorry to get back to you so late, I had a huge migraine this evening
>> and
>>>> have just now tried out your method. Still a no go, I get the exact
>> same
>>>> errors so now I am even more confused; I deleted the cavedata directory
>>>> completely, restarted my computer and reconnected to the server and it
>>>> still won't work at all. I get the exact same errors I showed in the
>>>> screenshot. I am at my wits-end here. Thanks for your continued help.
>>>> 
>>>> --Carl
>>>> 
>>>> address@hidden> wrote:
>>>> 
>>>>> I would suggest you remove the "caveData" directory (which should be
>> in
>>>>> your Windows user home directory) and restart CAVE and re-connect to
>> the
>>>>> same server.  There's no telling what caused this error, but most
>> likely
>>>>> something got corrupted in your caveData directory.
>>>>> 
>>>>> Michael James
>>>>> Unidata Program Center
>>>>> Boulder, CO
>>>>> 
>>>>> address@hidden> wrote:
>>>>> 
>>>>>> New Client Reply: Large Errors With AWIPS II Today.
>>>>>> 
>>>>>> Hi Michael,
>>>>>> 
>>>>>> How do I do that? I am running the Windows CAVE client, is there a
>> way
>>>>> to
>>>>>> repopulate the database on that one?
>>>>>> Thanks
>>>>>> 
>>>>>> --Carl
>>>>>> 
>>>>>> address@hidden> wrote:
>>>>>> 
>>>>>>>> Good Morning Michael,
>>>>>>>> 
>>>>>>>> I have a crippling error occurring today with AWIPS. I fire it
>> up
>>>>> and
>>>>>>> Alert
>>>>>>>> Viz returns a large string of errors. The maps will not load
>>>>> properly,
>>>>>>> all
>>>>>>>> the data is gone from the product tree, and it even crashed to
>> the
>>>>>>> desktop
>>>>>>>> twice. It was fine two days ago so I am very puzzled as to the
>>>>>> problem. I
>>>>>>>> hope you can help me out. I will include a screen capture from
>> the
>>>>>>> alertviz
>>>>>>>> dialog. Thanks. By the way I can't think of any new updates to
>> the
>>>>>>> computer
>>>>>>>> since then. I even reinstalled the program, but still a no go
>> for
>>>>> me.
>>>>>>> 
>>>>>>> 
>>>>>>> Hi Carl,
>>>>>>> 
>>>>>>> I'm not sure why this is happening.  The duplicate grid coverage
>>>>> notice
>>>>>>> doesn't seem critical, but if it prevent CAVE from running then
>>>>> perhaps
>>>>>> you
>>>>>>> will need to remove all grids from postgres and re-populate the
>>>>> database
>>>>>>> and try again.
>>>>>>> 
>>>>>>> -Michael James
>>>>>>> 
>>>>>>> 
>>>>>>> Ticket Details
>>>>>>> ===================
>>>>>>> Ticket ID: UGU-263210
>>>>>>> Department: Support AWIPS
>>>>>>> Priority: Normal
>>>>>>> Status: Open
>>>>>>> ===================
>>>>>>> NOTE: All email exchanges with Unidata User Support are recorded
>> in
>>>>> the
>>>>>>> Unidata inquiry tracking system and then made publicly available
>>>>> through
>>>>>>> the web.  If you do not want to have your interactions made
>> available
>>>>> in
>>>>>>> this way, you must let us know in each email you send to us.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Ticket Details
>>>>>> ===================
>>>>>> Ticket ID: UGU-263210
>>>>>> Department: Support AWIPS
>>>>>> Priority: Normal
>>>>>> Status: Open
>>>>>> Link:  https://andy.unidata.ucar.edu/esupport/staff/index.php?_m=
>>>>>> tickets&_a=viewticket&ticketid=27644
>>>>> 
>>>>> 
>>>>> 
>>>>> Ticket Details
>>>>> ===================
>>>>> Ticket ID: UGU-263210
>>>>> Department: Support AWIPS
>>>>> Priority: Normal
>>>>> Status: Open
>>>>> ===================
>>>>> NOTE: All email exchanges with Unidata User Support are recorded in
>> the
>>>>> Unidata inquiry tracking system and then made publicly available
>> through
>>>>> the web.  If you do not want to have your interactions made available
>> in
>>>>> this way, you must let us know in each email you send to us.
>> 
>> 
>> Ticket Details
>> ===================
>> Ticket ID: UGU-263210
>> Department: Support AWIPS
>> Priority: Normal
>> Status: Open
>> ===================
>> NOTE: All email exchanges with Unidata User Support are recorded in the
>> Unidata inquiry tracking system and then made publicly available through
>> the web.  If you do not want to have your interactions made available in
>> this way, you must let us know in each email you send to us.
> 
> 
> 
> Ticket Details
> ===================
> Ticket ID: UGU-263210
> Department: Support AWIPS
> Priority: Normal
> Status: Open
> Link:  
> https://andy.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=27644
> 



Ticket Details
===================
Ticket ID: UGU-263210
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.