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[noaaport] GOES-16 missing tiles, and packets arriving out of sequence

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  • Subject: [noaaport] GOES-16 missing tiles, and packets arriving out of sequence
  • Date: Mon, 9 Dec 2024 22:10:55 +0000

Good day everyone,

I am going to try to kill two birds with one stone here.

1. The GOES-16 missing tiles issue has been resolved when SBN/NOAAport is sending their uplink via the ANCF and primary uplink. This problem was due to multiple

issues, but they have gotten them taken care of on the NESDIS side of things. They had a nagging problem with channel 10, but that has been resolved (they had an issue at 14:10 with

a missing tile this morning, but NOAAport was down for 5 minutes while they made expected changes to the SBN this morning, and all channels had a glitch at that time).

 

2. Additionally, the out-of-sequence packet issue when they are on the ANCF has been resolved, and was determined to be an NCF issue.


But…

When they are on the BNCF, and transmitting from their alternate uplink site, they still experience out-of-sequence packets, numerous missing products

that have to be resent (we see a LOT of duplicate products here at COD when they are on the BNCF), missing satellite tiles…and even missing satellite images.

NCF is aware of the situation. Last week they switched to the BNCF for 3 hours, and the problems were still there, so they switched back to the primary. They are working on it.

Gilbert Sebenste

Meteorology Support Analyst

 

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