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[Support #HDQ-517625]: Assistance requested for "Gap in packet sequence" log entries from noaaportIngester

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  • Subject: [Support #HDQ-517625]: Assistance requested for "Gap in packet sequence" log entries from noaaportIngester
  • Date: Mon, 29 Jun 2020 17:02:02 -0600
Hi Gregg,

re:
> The SBN1 server was directly connected to the NOVRA until last Thursday
> evening, when a switch was added to the configuration.

OK.  We understood the change from Jay's email, but we didn't know
the time line.

re:
> Tuesday morning
> the SBN1 will be changed to be directly connected to the output of the
> NOVRA.

Given the change on sbn2 (upgrade OS to RHEL 7.8, no DISA STIG), it would
be a good test to direct connect a Novra S300N to it instead of/in addition
to sbn1.

re:
> What initial data would you like me to collect after this switch is made?

What I would most like to see is:

- summary of total number of Gap messages and associated missed frames
  for each channel being ingested/processed

- a breakdown of the Gap messages per channel

  This would be to see if the problems particular to the data coming in
  on port 1208 continue or are more like the other channels/PIDs/ports

Cheers,

Tom
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Ticket Details
===================
Ticket ID: HDQ-517625
Department: Support NOAAPORT
Priority: Normal
Status: Open
===================
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