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[LDM #GUQ-669331]: Both Radar and Satellite feeds stopped downloading abruptly

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  • Subject: [LDM #GUQ-669331]: Both Radar and Satellite feeds stopped downloading abruptly
  • Date: Fri, 13 Sep 2019 13:12:19 -0600
John,

> Our security folks are asking if you have LDM logs for our Nother download
> Like with this 
> http://rtstats.unidata.ucar.edu/cgi-bin/rtstats/iddstats_nc?NOTHER+mammatus.ttu.edu)
> going back a month or a little more?  They did an upgrade on our firewall 
> about a month ago.

Unfortunately, our real-time statistics-plotting process wasn't designed to do 
that; consequently, it would require a significant amount of effort on our part 
-- more than we currently have time for. Sorry. Also, there's no guarantee that 
the data even exists in the archives because Mammatus didn't always report 
statistics.

I'm surprised that your network administrator hasn't been convinced by the 
current latency plots when all our LDM is doing is trying to push the 
data-products down a TCP connection as fast as possible. It manages this to all 
other sites but not yours.

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: GUQ-669331
Department: Support LDM
Priority: Normal
Status: Closed
===================
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