[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[LDM #GUQ-669331]: Both Radar and Satellite feeds stopped downloading abruptly

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [LDM #GUQ-669331]: Both Radar and Satellite feeds stopped downloading abruptly
  • Date: Thu, 05 Sep 2019 11:45:37 -0600
John,

The radar has begun to show latency on your website as of about an hour ago
> and I'm seeing the delays on the image creations on my end as well.  This
> is happening with the NOTHER, NGRID, and NIMAGE turned completely off in
> our LDM config.  So, we're only getting the NEXRAD feed at the moment.
>
> Capturing during this morning's latency problem, I'm seeing latencies
> (time between sequential packets in a given stream) go no higher than .075
> seconds (75 milliseconds).   Is that high enough to cause delays in your
> opinion?
>

I would need to know if the feed is NEXRAD2 or NEXRAD3 in order to use the
example in my previous port.


> During a capture earlier this morning when we did not have image creation
> delays nor had the latency started showing up on your website statistics
> page, I saw occasional higher latencies from packet to packet (like up to 7
> seconds), but we had no problems.
>

Regards,
Steve Emmerson



Ticket Details
===================
Ticket ID: GUQ-669331
Department: Support LDM
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.