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Hi Devin, re: > I think I submitted that ticket at least a month ago. I looked at the email we received this morning, and its headers shows that it was sent today. I then looked through all of the email received in our support account going back over a month, and I did not see any from you other than the ones we received today. The only thing I can think of is that the message was sitting in a mail queue at your site, and something happened so it was sent today. If this is what happened, you may want to contact your system administrator(s) to see if they bounced your site's mail server today. Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: OWS-595393 Department: Support LDM Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.