[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[LDM #MIY-170840]: One of our two LDM servers is having problems

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [LDM #MIY-170840]: One of our two LDM servers is having problems
  • Date: Tue, 16 May 2017 15:28:07 -0600
Jennifer,

> That is very helpful! But this line appears in both ldmd.conf files:
> 
> EXEC    "rtstats -h rtstats.unidata.ucar.edu<http://rtstats.unidata.ucar.edu>"

The "<http://rtstats.unidata.ucar.edu>" shouldn't be there.

> So, I don’t know why one server would be reporting rtstats but not the other. 
> Is there some other thing that needs to be configured to make this happen? Do 
> we need to open a port in the firewall?

What's the output of the command "regutil /hostname", executed by the LDM
user on the two systems? If it's the same, then you'll need to adjust one or
the other hostname.

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: MIY-170840
Department: Support LDM
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.