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Jerrold, > The server is an operational server behind our firewall, I take it that logging on as the LDM user is, therefore, impossible. > but it is sending stats: > > http://www.unidata.ucar.edu/cgi-bin/rtstats/siteindex?springbok.ssec.wisc.edu Your rate of reception of CONDUIT data has extremely high variance. Therefore, running pqmon(1) episodically might not catch any problems. Are you running "ldmadmin addmetrics" periodically from a crontab(1) entry? If so, what does the command "ldmadmin plotmetrics" show about the time-series of age of the oldest data-product? > Jerrold > > -- > Jerrold Robaidek Email: address@hidden > SSEC Data Center Phone: (608) 262-6025 > University of Wisconsin Fax: (608) 263-6738 > Madison, Wisconsin Regards, Steve Emmerson Ticket Details =================== Ticket ID: YUZ-392149 Department: Support LDM Priority: Normal Status: Closed