Karen, > Okay, I transferred the feed to a different machine. I have the same > problems. We don't know what's causing your problem. Any hope of diagnosing the problem will necessitate our logging onto Pluto as the LDM user. Would you please send me that user's account name. You may phone me at 303-497-8648 to leave the LDM user's password or add the attached entry to the file ~/.ssh/authorized_keys of the LDM user. Regards, Steve Emmerson Ticket Details =================== Ticket ID: UAK-912261 Department: Support LDM Priority: Normal Status: Closed