Gerry, > they're running RHEL according to the uname command. We run CentOS > which is essentially the same. Do you see any reason why I shouldn't > restart their LDM and see if we might detect something? Restarting the LDM is OK with me. Regards, Steve Emmerson Ticket Details =================== Ticket ID: VIG-984721 Department: Support IDD SCOOP Priority: Normal Status: Closed