Rob, > If I shut down LDM and restart, it will not accept any new products. Even if > I delete the queue and make a new one. > > If I shut down ldm, delete the .state files and restart it's fine. Are they any relevant messages in the LDM log file for when it wouldn't start? Regards, Steve Emmerson Ticket Details =================== Ticket ID: ZSN-578028 Department: Support LDM Priority: Normal Status: Closed