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Hi Karen, > I have LDM 6.4.1 installed on a 64-bit dual Xeon system running RedHat > WS4U3 tha I am having problems with. I'm including the log, which may > be alittle confusing, since we are trying to insert products from a > separate account (which is failing) so we are getting a lot of pq_open > errors. We know this is bacause of permissions on the queue and I > usually add a line to chmod the queue to allow us to write to it. So > that is not a "real" issue right now. > > However, we are unable to get LDM to start and I think the key is this > error message, which I have never seen before. > > Mar 21 21:06:37 nmqxrt-20 rpc.ldmd[13562] ERROR: /home/ldm/data/ldm.pq: > Product queue is version 0 instead of expected version 7 > > I did not do this install, and my next step may be to wipe it out and > reinstall from scratch, but I have looked around and everything appears > to be in place -- rpc, services entries, and sticky bits and ownership > for the rpc.ldmd and hupsyslog, at least all the normal "gotchas" that > have caught me in the past. > > Any idea what might be going on? The fact that the installation is new but with a previously-existing product-queue makes me suspect that the previous LDM installation didn't support large files and the new one does (by default). The product-queues of the two build-variants are incompatible. What does the following command output? pqcheck -v If it indicates a fault with the product-queue, then your choices are: 1. Remove the product-queue (ldmadmin delqueue) and recreate it (ldmadmin mkqueue -f); or 2. Revert back to the previous LDM installation; or 3. Rebuild and reinstall the new LDM but without support for a large product-queue (./configure --disable-max-size). I recommend #1 if you can afford to recreate the product-queue (by default, it will become populated with the last hours worth of data). Let me know. > address@hidden > Phone:405-366-0434 > Cell:405-834-8559 > SAIC/Systems Analyst > National Severe Storms Laboratory Regards, Steve Emmerson Ticket Details =================== Ticket ID: RCK-299610 Department: Support LDM Priority: Normal Status: Closed