This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
On Thu, 18 Feb 1999, Unidata Support wrote: > >To: <address@hidden> > >From: "Ron Hamilton" <address@hidden> > >Subject: LDM problems > >Organization: . > >Keywords: 199902181831.LAA12267 > > This is a multi-part message in MIME format. > > ------=_NextPart_000_0004_01BE5B29.6D686EE0 > Content-Type: text/plain; > charset="iso-8859-1" > Content-Transfer-Encoding: quoted-printable > > Hello, > > My Name is Tom Rolinski, and I work with the National Weather Service in = > Riverside , California. > We recently installed your LDM software on our HP workstations and are = > having problems=20 > getting the sofware to connect to the Weather Service's Western Region = > WAN in Salt Lake City. > We ran the ldmping program to verify that the upstream site is running = > LDM and that a connection > is established on the correct port. Our problem is that when LDM is run = > locally, it times out. Hiya, I don't have enough info to determine your problem. Usually we get more info, such as platform, os version, LDM version, output from the ldmping, the ldmd.log file messages, the ldmd.conf/pqact.conf files, etc. Once I have the info then we can probably solve your problem. Robb... > I don't know what kind of support you can offer us, but we would = > appriciate your assitance into=20 > this matter. > > I am sort of a middle man in this problem. The people that installed = > the software for us are at the=20 > Sacramento weather office, and have run out of possible solutions to our = > problem. They suggested > I contact you for assistance, which you can do by e-mailing us at: > > rhamilton/address@hidden or you can phone us at: 909-782-4849 > > Thank you for your help, > Tom Rolinski > > ------- End of Forwarded Message > =============================================================================== Robb Kambic Unidata Program Center Software Engineer III Univ. Corp for Atmospheric Research address@hidden WWW: http://www.unidata.ucar.edu/ ===============================================================================