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Re: (#JGS-2607132) [SPAM] Re: ISSUES WITH LOADING BUNDLES ON IDV

Hi Heidi,

In the dashboard window, there are four tabs and the screen is the last tab "Displays". Please select the "Data Chooser" tab and you should 
be the same as the last screenshot I sent you.

Yuan

On Mon, Feb 17, 2025 at 9:20 AM NSF Unidata Integrated Data Viewer (IDV) <address@hidden> wrote:
-#-#- Please reply above this line -#-#-

A new ticket reply has been posted to ticket #JGS-2607132. You can follow this ticket by going to:
https://support.unidata.ucar.edu/staff/ticket/view/23522
Heidi Nsiah
User - Monday 17th February 2025 9:19 AM

Dear Sir,

Based on your instructions regarding assessing the bundles through the catalog, I reviewed my dashboard and found that it is slightly different from yours. It might be the recent version. You can please look at that by comparing the attached screenshot with yours to see how you can help out.

The IDV works for all my colleagues with even MacBook, but unfortunately, it doesn’t for me.

I hope you are patient with me and help me through this journey.

Thank you.

 

Sincerely,

Heidi.

 

Heidi Nsiah (She/Her/Hers)

PhD, Climate Dynamics, Department of AOES

127 Research Hall, George Mason University

4400 University Drive, Fairfax, Virginia

Email: address@hidden   Tel: 609 222 5064 

 

---- “ Everything you’ve ever wanted is on the other side of fear. ”

                             ~ George Addair.

 

 

 

From: NSF Unidata Integrated Data Viewer (IDV) <address@hidden>
Date: Tuesday, February 11, 2025 at 12:20 PM
To: Heidi Nsiah <address@hidden>
Cc: Bohua Huang <address@hidden>
Subject: RE: (#JGS-2607132) [SPAM] Re: ISSUES WITH LOADING BUNDLES ON IDV

External Message: Use Caution

 
Heidi Nsiah
User - Tuesday 11th February 2025 10:34 AM

Thank you.

I will try that and let you know the outcome.

Thank you very much.

 

 

Sincerely,

Heidi.

 

 

Heidi Nsiah (She/Her/Hers)

PhD, Climate Dynamics, Department of AOES

127 Research Hall, George Mason University

4400 University Drive, Fairfax, Virginia

Email: address@hidden   Tel: 609 222 5064 

 

---- “ Everything you’ve ever wanted is on the other side of fear. ”

                             ~ George Addair.

 

 

 

From: NSF Unidata Integrated Data Viewer (IDV) <address@hidden>
Date: Tuesday, February 11, 2025 at 12:20 PM
To: Heidi Nsiah <address@hidden>
Cc: Bohua Huang <address@hidden>
Subject: RE: (#JGS-2607132) [SPAM] Re: ISSUES WITH LOADING BUNDLES ON IDV

External Message: Use Caution

 
Yuan Ho
Staff - Tuesday 11th February 2025 10:17 AM

Hi Heidi,

 

Could you try to load the bundle through catalog? We have those bundles available in our catalog (attached image).

If it is still not working for you, please specify which bundle.

 

Thanks,

Yuan

 
Heidi Nsiah
User - Monday 10th February 2025 3:43 PM

Dear Sir/Madam,

This is a follow-up to my email regarding the difficulties installing the IDV software.

I would appreciate your response

 

Regards,

Heidi.

 

Heidi Nsiah (She/Her/Hers)

PhD, Climate Dynamics, Department of AOES

127 Research Hall, George Mason University

4400 University Drive, Fairfax, Virginia

Email: address@hidden   Tel: 609 222 5064 

 

---- “ Everything you’ve ever wanted is on the other side of fear. ”

                             ~ George Addair.

 

 

 

From: Heidi Nsiah <address@hidden>
Date: Tuesday, February 4, 2025 at 10:38 AM
To: address@hidden <address@hidden>
Cc: Bohua Huang <address@hidden>
Subject: ISSUES WITH LOADING BUNDLES ON IDV

Dear Sir/ Madam,

I’m Heidi Nsiah from George Mason University. I happen to take a course that requires the use of IDV.

I have successfully run the software on my macOS version 14.4.1 by using the link below.

 

Macintosh OSX  idv_6_3_macos_installer.dmg (installer)                                                                                   MD5

Requires Mac OS X 10.7 or later. See the System Requirements section of the User's Guide for more information.

 

However, I’m unable to load bundles on the AMS LMT Lab Manual, it tries to load and then stops running eventually.

I’d be grateful if you could help troubleshoot this problem.

 

 

You might also want to know the steps I took to download the software and install the plugins to help solve my problem.

 

  1. Go to https://www.unidata.ucar.edu
  2. Click on “Software”
  3.  Click on the IDV icon
  4. Click on “Download” in the left panel
  5.  Click on “Current Release” of the software
  6. Choose the appropriate version for your operating system and download
  7.  Follow the prompts to install the IDV
  8. Launch the IDV
  9. Installing Plugins > Find the menu item Tools > Plugin Manager in the menu bar.
  10. Go ahead to install the necessary plugins for the course.
    1. Color Tables: Install any or all the color tables offered
    2. Maps: Consider US Highways and Roads and US Rivers & Lakes
    3. Bug Fixes: Install the Spurious Map Lines Fix Plugin.
    4. The Mapes IDV collection (under Customized IDV)

 

Thank you

 

Sincerely,

Heidi Nsiah.

 

Heidi Nsiah (She/Her/Hers)

PhD, Climate Dynamics, Department of AOES

127 Research Hall, George Mason University

4400 University Drive, Fairfax, Virginia

Email: address@hidden   Tel: 609 222 5064 

 

---- “ Everything you’ve ever wanted is on the other side of fear. ”

                             ~ George Addair.

 

 

Ticket Details

Ticket #: JGS-2607132
User: Heidi Nsiah (address@hidden)
Subject: [SPAM] Re: ISSUES WITH LOADING BUNDLES ON IDV
Department: Integrated Data Viewer (IDV)
Status: Open
Priority: Normal

You can follow this ticket by going to:
https://support.unidata.ucar.edu/staff/ticket/view/23522NOTE: All email exchanges with NSF Unidata User Support are recorded in the NSF Unidata support portal. Inquires to some departments are made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.