This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Institution: University of Alabama in Huntsville > Package Version: 1.3b1 > Operating System: os.name:Windows XP; os.arch:x86; os.version:5.1; > Hardware Information: java.vendor:Sun Microsystems Inc.; > java.version:1.4.2_05; java.home:C:\\Program Files\\Java\\j2re1.4.2_05; > j3d.version:1.3.2 fcs (build12); j3d.vendor:Sun Microsystems, Inc.; > j3d.renderer:OpenGL; > Inquiry: Our DODS server appears to be working ok, but IDV seems to reject it > immediately on the > Data Source Chooser utility. > > ------------------------------ > > An error has occurred: > There was an error loading the data: > Cant open dods://moby.itsc.uah.edu/cgi-bin/DODS/nph-dods/ftpdata/data/ or as > DODS dods://moby.itsc.uah.edu/cgi-bin/DODS/nph-dods/ftpdata/data/ > "This DODS server does not know how to serve the dataset > `/ftpdata/data/.' > It maybe that the server has not been configured for this type of dataset. > Please double check the URL for errors and, if you think that the URL is > correct, please contact the administrator of this site at: > support\@unidata.ucar.edu" > Hi Ken, When you load the individual dataset to the IDV, you need to provide the URL of this dataset. It looks like you typed in the dods URL of the data folder. Both IDV version and DODS server are obsolete, I strongly suggest you update the IDV to latest release. Yuan Ticket Details =================== Ticket ID: VWS-967245 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.