[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDV #YIW-865986]: IDV locking up

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [IDV #YIW-865986]: IDV locking up
  • Date: Tue, 16 Feb 2021 10:52:00 -0700
> Hello,
> 
> Over the past few months my IDV has been increasingly locking up.  One
> thing I have noticed is that the Java Platform SE binary is chewing up a
> lot of resources.
> 
> I went to an older page of yours (
> https://www.unidata.ucar.edu/software/idv/5_2/docs/userguide/Faq.html) and
> tried to view http://localhost:8788/stack.html    , but that no longer
> appears to be working.
> 
> I am running the latest version of IDV (5.7, 64 bit) on Windows 10
> Enterprise with 16GB RAM on a 64 bit operating system, so I don't think I
> am lacking anything in hardware capabilities.
> 
> Any help you could provide would be much appreciated!
> 
> --
> *Scott J Landes*
> *Supervisor/Air Quality Meteorologist*
> *Meteorology and Prescribed Fire Unit*
> *Technical Services Program*
> 
> 
> 
> 303-692-3255
> address@hidden
> 
> 
> https://www.colorado.gov/pacific/cdphe/apcd-covid-19
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.colorado.gov_pacific_cdphe_apcd-2Dcovid-2D19&d=DwMFaQ&c=sdnEM9SRGFuMt5z5w3AhsPNahmNicq64TgF1JwNR0cs&r=a9zaj5_uvH06PoaWZKLTasTu8aqqW6GWFNsiO1hIm24&m=rhNkGQmtzhY_-pDT6V3boCXvwXf4cDNO9uhs6ghHlfk&s=LR4lae0OKAA_P8y72grxhc4ezi0FtkpXOcmwI1j87VE&e=>
> 
> *"Are you curious about ground-level ozone in Colorado? Visit our ozone
> webpage
> <https://www.colorado.gov/pacific/cdphe/categories/services-and-information/environment/air-quality/ozone-information>**
> to
> learn more.*"
> 
> 
Hi Scott,

Without more information, I can only suggest checking the memory usage and 
setting in the IDV.

Edit > Preference, then the System tab, and check the memory allocation.

Too much or too little memory can certainly cause the IDV to lock up. The 
default memory allocation
is around 3g, and you can increase to 5 or 6 g depend on the complexity of 
displays in the IDV.


Yuan

Ticket Details
===================
Ticket ID: YIW-865986
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.