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[IDV #HTH-766860]: old paths during launch of new IDV version

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  • Subject: [IDV #HTH-766860]: old paths during launch of new IDV version
  • Date: Wed, 19 Aug 2020 11:28:30 -0600
> Dear IDV Support,
> 
> Can you answer my question below: why does IDV not create the “Map View” 
> panel (only the “Dashboard”), then freeze up when I try to plot a map 
> background?
> 
> > On Aug 18, 2020, at 5:52 PM, Unidata IDV Support <address@hidden> wrote:
> >
> >> Dear IDV support,
> >>
> >> To follow up on my message below, I am trying to launch IDV following the 
> >> guidelines I’ve previoulsy authored below:
> >>
> >
> >>
> >> There are additional steps following #3 above, however after launching 
> >> (2.a) IDV does not create the “Map View” panel (only the “Dashboard”).  
> >> Attempting step (3.a) results in IDV freezing, and requiring me to “Force 
> >> Quit” on my IMac Pro workstation.
> >>
> >> Note that IDV previously ran flawlessly on my older Mac Pro tower desktop 
> >> workstation.
> 
> 
> Conrad
> 
> Dr. Conrad Ziegler
> National Severe Storms Laboratory
> 120 David L. Boren Blvd
> Norman, OK  73072
> (405) 325-6221
> 
> 
> 

Hi Dr. Conrad,

It might have something to do with your old operating system. What is the 
version of MacOS? If 
you go to the install folder, such as /Applicatioons/IDV_**, there is a runIDV 
executable, click
on it and see what the message you can get in the popup window. This may 
provide some information 
for me to understand your problem.

Yuan


> 
> 


Ticket Details
===================
Ticket ID: HTH-766860
Department: Support IDV
Priority: High
Status: Open
===================
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