[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDV #GFF-584481]: IDV Malfunction

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [IDV #GFF-584481]: IDV Malfunction
  • Date: Thu, 14 Mar 2019 14:54:40 -0600
Jim,

Can you tell us a bit about how you are running the IDV? In particular, are you
running the IDV in a remote display scenario? If so, please run the IDV on your
local machine rather than trying to connect to a remote display.

Also ensure your graphics driver is up-to-date and that you have downloaded and
installed the correct version of the IDV (32 versus 64 bit, etc.)

https://www.unidata.ucar.edu/downloads/idv/current/index.jsp

Best,

Unidata IDV Support


> Please forward this email and attached graphic to the IDV support section.
> 
> 
> Could someone shed some light on this error message? The popup window is 
> attached as
> 
> a graphic file. I tried v5.4,v5.5 and v5.5u1. All had the save result. I'm 
> using Centos 7 on an
> 
> Intel CPU.

Ticket Details
===================
Ticket ID: GFF-584481
Department: Support IDV
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.