This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Hello, > I have two problems: > When I run runIDV.bat I get an error that a zip file can't be opened. (Please > see screen shot attachment IDV1.png) > > When I try to start a tutorial with runIDV -installplugin > http://www.unidata.ucar.edu/software/idv/plugins/workshop.jar > I get an error that a jar file could not be moved. In this case IDV starts > but tutorial plugin doesn't run. (Please see screen shot attachment IDV2.png) > > System is Windows 10 (64-bit) with IDV 5.5. > > Could you please help with this issue? > > Our university computer support person (Jesse Bailey) is also copied on this > email. Please respond to all. > > Best regards, > -Mario Majcen > > Mario Majcen, Ph.D. > Associate Professor > Department of Earth Sciences > Eberly Building, room 233 > California University of Pennsylvania > Phone: 724-938-5371 > Email: address@hidden<mailto:address@hidden> > Twitter: @wxmario > > > Hi Mario, I think the problem is that you tried to install the workshop plugin, it failed and left a corrupted file in the .unidata folder. This is why you saw the error when you ran the IDV after the fail installation of workshop plugin. First you need to remove the plugin file in the ".unidata/idv/DefaultIdv/plugins", in window ".unidata" is a hidden folder and can tricky to locate it. But with your Jesse's help, you should be able to find it and remove it. After that the IDV should be running normally, and you can either install the plugin from plugin manager: Tools > Plugin Manager, it is under Available Plugins > Customized IDVs. Or, you can install from command line the URL is: https://www.unidata.ucar.edu/software/idv/plugins/workshop.jar Let me know if the problem still unsolved. Yuan Ticket Details =================== Ticket ID: UDG-822191 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.