This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hello Sir, It is difficult for me to diagnose this problem remotely. Here is what you can try: 1. Try re-installing the IDV. Make sure you download the correct version. E.g., 32 versus 64 bit. http://www.unidata.ucar.edu/downloads/idv/current/index.jsp 2. In the same directory as the runIDV.bat script (e.g., C:\Program Files\IDV_5.3\)try running jre\bin\java -jar idv.jar. What happens? Best, Unidata IDV Support > This is the cmd prompt message > IDV failed to start. > > Please contact address@hidden.eduPresione una tecla para continuar . . . > > Ticket Details =================== Ticket ID: UCM-837346 Department: Support IDV Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.