This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Hi, > > A student in my class is having problems capturing images using the IDV on > his Mac laptop. He is able to look at the radar data via a zipped bundle on > his laptop, but he gets the following error message when attempting to > capture an image: Hi Mark, I think this is more of a Mac issue. I have put in better logging to check for this error. It will be in tonight's nightly build. This will be available tuesday morning at: http://www.unidata.ucar.edu/downloads/idv/nightly/index.jsp If you could ask your student to install this latest build and try out the image capture again. When and if they get the error just ask the to submit it directly to our support system from the error dialog. Thanks, Jeff Ticket Details =================== Ticket ID: GQT-357680 Department: Support IDV Priority: Normal Status: Open