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[IDV #GQT-357680]: IDV image capture problems

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  • Subject: [IDV #GQT-357680]: IDV image capture problems
  • Date: Mon, 18 Feb 2008 06:21:03 -0700

> Hi,
> 
> A student in my class is having problems capturing images using the IDV on 
> his Mac laptop.  He is able to look at the radar data via a zipped bundle on 
> his laptop, but he gets the following error message when attempting to 
> capture an image:


Hi Mark,
I think this is more of a Mac issue. I have put in better logging to check for 
this error. It will be in tonight's nightly build. This will be available 
tuesday morning at:
http://www.unidata.ucar.edu/downloads/idv/nightly/index.jsp

If you could ask your student to install this latest build and try out the 
image capture again. When and if they get the error just ask the to submit it 
directly to our support system from the error dialog.

Thanks,
Jeff
  

Ticket Details
===================
Ticket ID: GQT-357680
Department: Support IDV
Priority: Normal
Status: Open