[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

20031216: IDV question/problem

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: 20031216: IDV question/problem
  • Date: Tue, 16 Dec 2003 14:04:22 -0700
>From: "Scott Stephens" <address@hidden>
>Organization: NOAA/NESDIS/NCDC
>Keywords: 200312161418.hBGEIlp2023729 IDV OpenGL problem

Hi Scott-

>I downloaded and installed the IDV and have a rather odd problem. Where 
>a map/data should be displayed, etc, I have a gray screen. I can't get 
>any visible results, only a gray area inside the data window. Screen 
>shot attached.
>
>I am running JRE 1.4.2_03
>
>Thanks for any help you might be able to provide!

We've seen this sometimes on Windows systems and it is usually
related to the OpenGL driver for the video card.

Would you please send me the following info:

1) How are you running the IDV (WebStart or InstallAnywhere version)?

2) Operating system and video card.

Thanks.

Don Murray
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
303 497 8643                                                  P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata WWW Service              http://my.unidata.ucar.edu/content/support
****************************************************************************