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[IDD #FZU-315021]: GeoColor Imagery

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  • Subject: [IDD #FZU-315021]: GeoColor Imagery
  • Date: Sun, 25 Sep 2022 21:53:32 -0600
Hi Jim,

re:
> I am not seeing any GeoColor imagery since 21:36Z (9/25/2022).   I am seeing
> other data via the idd. I confirmed with notifyme to both idd and iddc.   I
> performed an notifyme -vl- -f NIMAGE -h idd.unidata.ucar.edu and I see plenty
> of products but GeoColor does not appear to be one of them.  Can you confirm 
> this
> is indeed the case?

The machine from which we get our LDM feed of RGB imagery from CSU/CIRA and
its backup are reachable, but no products are flowing from either.  It looks
like they have had some kind of outage in their product creation workflow,
and that is why we are not receiving any products.

Hopefully, their processing is instrumented to the point of being able to detect
outages like this and send an alert to folks that can implement corrective 
action.
I'm afraid, however, that it is unlikely that there will be a resolution of this
situation tonight given the day and the lateness of the hour.  

Cheers,

Tom
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Ticket Details
===================
Ticket ID: FZU-315021
Department: Support IDD
Priority: Normal
Status: Closed
===================
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