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[LDM #HHK-349534]: LDM data feed down

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  • Subject: [LDM #HHK-349534]: LDM data feed down
  • Date: Mon, 24 Jul 2017 12:41:35 -0600
Hi Tom,

re:
> We noticed all of our ldm datafeeds are currently down after months of
> constant data flow. And idea of what's the problem? It appears to have
> stopped at noon today.
> 
> Help!

Questions:

- is there any indication for the reason for the failure(s) in your LDM
  log file?

- from what upstream host(s) are you REQUESTing feeds?

- has there been any change to the network at UK?

Please try the following:

- get the name of the upstream host that was providing you with one or
  more feeds

- check to make sure that DNS still exists for this host

  For example, if you were REQUESTing IDS|DDPLUS from idd.unidata.ucar.edu,
  run the following:

  <as 'ldm'>
  nslookup idd.unidata.ucar.edu

  If this resolves to 128.117.140.3, then try to contact the upstream host
  using the LDM utility 'notifyme':

  notifyme -vl- -f "IDS|DDPLUS" -h idd.unidata.ucar.edu -o 3600

  NB: replace 'idd.unidata.ucar.edu' in the above example with the name of
  the host that you have setup in your LDM configuration file, 
~ldm/etc/ldmd.conf

Please send us the results of the above test.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: HHK-349534
Department: Support IDD
Priority: Normal
Status: Closed
===================
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