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Hi Marcial, re: >> What was it (name in registry.xml), and what is it now? > It was idd-cc.cenat not it is idd-cc.cenat.ac.cr which is the name at the > DNS. The only '.cr' machines showing up in our real-time stats listings are noaaport.imn.ac.cr and idd-cc.cigefi.ucr.ac.cr. Neither of these match the name that you gave me, but the second name is close: idd-cc.cenat.ac.cr idd-cc.cigefi.ucr.ac.cr The difference is 'cenat' vs 'cigefi.ucr'. Is there any chance that these are the same machine? I would guess not, but... NB: I also listed the receipt of real-time stats on rtstats.unidata.ucar.edu, and I only saw stats from noaaport.imn.ac.cr and idd-cc.cigefi.ucr.ac.cr. This tells me that either your machine is reporting under the name idd-cc.cigefi.ucr.ac.cr, or the real-time stats are not making their way back to us. re: >> Did you restart the LDM after making the change to the <hostname> entry in the registry? > Yes I did! Let me do it again just to be sure! OK, I figured that you did remember to restart the LDM, but I had to ask to make sure. re: > Is there an specific port for the stats? The same port as for other LDM transfers, port 388. re: > I don't think there is, but in any > case I will add a rule that allows explicitly all outgoing traffic. Since we are still not getting any real-time stats, something is apparently still amiss. Question: - does the LDM log file give any indication as to why the real-time stats are not being sent back? One possibility is that the machine on which the LDM is running is not able to resolve the IP address for the machine named rtstats.unidata.ucar.edu. If this is the case, you can alter the EXEC line for rtstats reporting and replace the machine name with its IP address, 128.117.149.8. Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: KVV-573035 Department: Support IDD Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.