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Hi Bonnie, re: > Thanks Tom - If you figured out what went amiss - can you let us know. We will definitely detail what we find. re: > We would like to make future upgrades as painless as possible for Alex. This may all come down to something that I mucked up... we'll see. re: > Thanks again - Bonnie No worries. Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: FGZ-978731 Department: Support IDD Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.