This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Alex, re: phone troubleshooting > I cannot today, but I can carve out some time on either Wednesday > (1:30-4:00 EDT) or Thursday anytime. OK. I have a dental appointment tomorrow (Wednesday) afternoon from 2-3, so I would rather do this on Thursday so that our time could be more open ended. re: > Would we need to have sys admin support during this time period? For the initial troubleshooting, no. If it turns out that the problems being experienced are traced back to a package that needs to be installed on your machine, then the answer would be yes. I think that it would be best to start out with just you and me ** assuming that you are comfortable editing configuration files (e.g., ldmd.conf and LDM pattern-action files). Which would be best: me calling you or you calling me? If you want to get after the troubleshooting early, then it would be best if you call me as I will be at home. re: > Thanks! Welcome back! No worries and thanks; China was very interesting! Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: FGZ-978731 Department: Support IDD Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.