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[IDD #PQL-104941]: http://motherlode.ucar.edu: The connection was reset

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  • Subject: [IDD #PQL-104941]: http://motherlode.ucar.edu: The connection was reset
  • Date: Sun, 05 Apr 2015 10:11:13 -0600
Hi Stewart,

re:
> We have been ingesting surface synoptic data from
> 
> http://motherlode.ucar.edu/cgi-bin/ldm/genweb?decoded/netcdf/surface/synoptic
> 
> Since 9:22 PM CDT last night, Sat Apr 4, 2015 we have started seeing:
> The connection was reset from
> 
> http://motherlode.ucar.edu/decoded/netcdf/surface/synoptic/ and
> http://motherlode.ucar.edu/cgi-bin/ldm/genweb?decoded/netcdf/surface/synoptic
> 
> Was this a planned outage for this server, http://motherlode.ucar.edu/ the
> announcement for which we might have missed? Or is this an unexpected 
> condition?

Here is the email we just sent out to relevant email lists that we
maintain on behalf of the community:

Users of services hosted on motherlode.ucar.edu:

Last night, April 4, shortly before 8 pm MDT, motherlode.ucar.edu hung.
The machine was rebooted and the root, swap, and home raids that were 
damaged have been recreated, but the machine is exhibiting a persistent
loading problem that is preventing it from being returned to service.

Since an ETA for return to service is not known at this point, users
are advised to use the services that motherlode provides (e.g., TDS
via thredds.ucar.edu, ADDE via adde.ucar.edu, etc.) on other motherlode
class machines:

atm.ucar.edu
idd.ssec.wisc.edu
lead.unidata.ucar.edu
weather.rsmas.miami.edu

We will update relevant email lists as soon as we have an estimate of
when motherlode can be return to service.

We apologize for the iconvenience that this outage may be causing.

Cheers,

Tom
--
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Ticket Details
===================
Ticket ID: PQL-104941
Department: Support IDD
Priority: Normal
Status: Closed