[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDD #PDW-808970]: Data Access

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.


  • Subject: [IDD #PDW-808970]: Data Access
  • Date: Fri, 18 Mar 2011 12:19:10 -0600

Hi Brian,

re:
> It doesn't look promising to allow resolution of the domain.   Unfortunately,
> ldm.oce.usda.gov is in a secured domain that prevents any domain resolution
> (forward or backward).  I appreciate the help in hard-coding the IP and I
> apologize for the inconvenience.

When I was setting up the hardwire ALLOW for your machine on idd.cise-nsf.gov,
I took the time to review its LDM log files to verify that your machine was,
in fact, being denied a feed.  I found _no_ entry of any kind for your machine's
IP, 199.128.189.9, in our log files.  Since port 388 access is wide open
on idd.cise-nsf.gov, the lack of LDM log file Denying messages tells me
that your feed request is not getting to idd.cise-nsf.gov.  This leads me to
believe that your secured domain is not allowing outbound traffic to port 388
on idd.cise-nsf.gov.

Can you check with your network folks to verify/refute my hypothesis?

Thanks in advance...
Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: PDW-808970
Department: Support IDD
Priority: Normal
Status: Closed