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[IDD #UUK-983031]: help needed

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  • Subject: [IDD #UUK-983031]: help needed
  • Date: Fri, 04 Jun 2010 15:58:28 -0600
Hi Heath,

re:
> 1).  they said:
> 
> We need data from one station (Slidell, LA) I think the acronym is LIX.
> thank you very much."

OK.  The Slidell raob site is KLIX, and it has a WMO number of 72233 (just
for the record).  I will check to see if I can figure out the subset of
IDS|DDPLUS that needs to be requested to get this station, but I need to
re-state that there will be more than one upper air stations reports in
the bulletins.  This is not due to an LDM limitation, but, rather, to
how the data are packaged in WMO bulletins.

re:
> 2).  The data they want is:
> 
> REQUEST  CONDUIT  "RUC2"  idd.cise-nsf.gov
> 
> I have this in place, but have no data.  could this be a permissions problem?

Questions:

- what is the fully qualified name and IP address of the machine that
  is making this request?

- is it possible that a firewall at your site is not allowing the
  request to make it to idd.cise-nsf.gov?

- is there forward and reverse DNS for your machine?

Cheers,

Tom
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Ticket Details
===================
Ticket ID: UUK-983031
Department: Support IDD
Priority: Normal
Status: Closed