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[IDD #GCH-274369]: NSSL connection

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  • Subject: [IDD #GCH-274369]: NSSL connection
  • Date: Mon, 24 May 2010 13:48:13 -0600
Hi Karen,

re: data stopped flowing from idd.unidata.ucar.edu; is there a DNS problem on
your side?

> Thanks so much for the quick response.  Your questions led us to a
> network/DNS issue here which were botching reverse lookups against our
> addresses.  Now that we have that fixed I am again able to connect to
> idd.unidata.ucar.edu.

Excellent!  I am glad to hear that data is once again flowing to you!

re:
> So even though the problem was on our end, your questions helped us
> identify and resolve it.  Thanks for the great support!!!

Thanks for the nice compliment.  We like to be helpful :-)

Cheers,

Tom
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Ticket Details
===================
Ticket ID: GCH-274369
Department: Support IDD
Priority: Normal
Status: Closed