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[IDD #MUV-798083]: ldm failure

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  • Subject: [IDD #MUV-798083]: ldm failure
  • Date: Thu, 11 Mar 2010 11:25:36 -0700
Hi Larry,

re:
> Six months ago you assisted me in setting up an ldm here at the USGS.
> We obtained permission from UW to receive data from
> freshair.atmos.washington.edu (see the attached message).

Yup, I remember the exchange well...

re:
> I finally finished the setup this week and started the ldm server
> yesterday.  In the past 16 hours I haven't received any data.  In the
> system log, the following message appears about every 30 seconds:
> 
> Mar 11 17:17:28 phobos freshair.atmos.washington.edu[5219] NOTE: LDM-6
> desired product-class: 20100311161728.526 TS_ENDT {{CONDUIT,  "NAM"}}
> Mar 11 17:17:28 phobos freshair.atmos.washington.edu[5219] ERROR:
> Disconnecting due to LDM failure; nullproc_6 failure to
> freshair.atmos.washington.edu; RPC: Unable to receive; errno =
> Connection reset by peer
> 
> Perhaps you have some idea what these messages are saying.  Is freshair
> refusing to send the data?

Please run the following 'ldmping' and 'notifyme' commands and report
back the results:

ldmping freshair.atmos.washington.edu

notifyme -vl- -f ANY -h freshair.atmos.washington.edu

The output of each command will let us know if the problem is that
freshair has not allowed you to request data, or if there is some
issue with your firewall not allowing the data to be received
from freshair.

re:
> I'm also attaching the ldmd.conf file in case it's useful.

Thanks.  The output from 'ldmping' and 'notifyme' will be of most
help.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: MUV-798083
Department: Support IDD
Priority: Normal
Status: Closed