RE: IDD Feed Request

I just got another cell phone (old one was run-over on the highway).  Thank 
goodness for TracFone, you can get a new phone for around $20, and a few hours 
of setup time.  Unfortunately they didn't let me hold on to my old phone 
number, so here is the new number:
724-678-1046.

Please note: This is for emergency LDM/IDD conversations only.  It's my 
personal pay-by-minute cell phone, and it costs about $.33/minute.

-----Original Message-----
From: Brendon Hoch [mailto:address@hidden]
Sent: Wednesday, November 28, 2007 10:32 AM
To: Zehel, Samuel
Cc: address@hidden
Subject: Re: IDD Feed Request

Hi Samuel,

Sorry for the bad timing on this.  If you have a cell phone, I'd be
happy to call you if this happens again.  We are feeding the same
feedtypes to other downstream sources, so I'm not sure why your LDM
setup would cause the freezing on our end.  I'm ccing Unidata support to
see if they have any ideas.  Looking at the logs on storm, it appears
that your setup was switching many times between primary and alternate
sites, I'm wondering if that was causing the hiccups on our end.

Again, my apologies for the inconvenience, please feel free to feed from
storm.plymouth.edu in the meantime.

Brendon



Zehel, Samuel wrote:
> I was out last week, and was not able to respond until now.  I will pursue 
> another feed for these products, since you're not sure what the problem is.
>
> I wish you would check with me before you pull any future plugs.  I had the 
> feeds divided into separate channels to maximize our throughput.  I will now 
> have to re-evaluate our configuration.
>
> We did have some power-outages the week of November 17th, however I was not 
> aware of any other issues.
>
> In October I asked Unidata if the feeds looked good.  They stated "I think 
> you are where you should be. "Please find the enclosed letter".
>
>
> -----Original Message-----
> From: Brendon Hoch [mailto:address@hidden]
> Sent: Tuesday, November 20, 2007 4:59 PM
> To: Zehel, Samuel
> Cc: Brendon Hoch
> Subject: Re: IDD Feed Request
>
> Samuel,
>
> We've been having some problems with our servers during the last few
> months.  While I'm not 100% sure what the problem is, it is interesting
> to note that they have all started since we've added shu.cup.edu to our
> LDM configuration.
>
> Today, we had an extreme situation where typhoon.plymouth.edu reset its
> network connection on 5 separate occasions within the span of an hour.
> After troubleshooting the situation, it seemed that the server settled
> down considerably after removing your entries from our LDM configuration.
>
> I also noticed on storm.plymouth.edu that the LDM logs indicate your
> system seems to be up & down with regards to connectivity.  I'm
> wondering if there may be a problem on your side which may be affecting
> things.
>
> In order to insure system reliability, I have temporarily removed your
> LDM access from typhoon.  However, you are welcome to try accessing
> storm via LDM for your other IDD feed needs.  If this then causes
> problems on storm, we will let you know so that appropriate action can
> be taken.
>
> Please let me know if you have any questions or concerns.  I will be
> away from the office the rest of the week, but checking email sporadically.
>
> Thanks,
> Brendon
>


--
Brendon Hoch
Technology Manager
Judd Gregg Meteorology Institute
MSC 48, Boyd Hall 321A
Plymouth State University
Plymouth, NH 03264
(603)535-2818 Fax: (603)535-2723
http://vortex.plymouth.edu/~bhoch