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20070823: where to direct email inquiries

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: 20070823: where to direct email inquiries
  • Date: Thu, 23 Aug 2007 11:11:29 -0600
Hi Stonie,

I have a favor to ask:

Please send all inquiries related to Unidata-supported packages to one
of the topic-specific email addresses we use to drive the emails into
our inquiry tracking system.  For instance, questions/comments about
GEMPAK should be directed to address@hidden;
questions/comments related to the LDM should be sent to
address@hidden; etc.

The full list of top-specific addresses we use can be found in:

Unidata HomePage
http://www.unidata.ucar.edu

  Support
  http://www.unidata.ucar.edu/support/

    Topic-Specific Email Addresses
    http://www.unidata.ucar.edu/support/topics.jsp

If there is a topic for which we don't maintain a specific alias,
please send the inquiry to address@hidden.

Thanks in advance for helping us minimize our support load though use
of our inquiry tracking system!

Cheers,

Tom Yoksas
--
NOTE: All email exchanges with Unidata User Support are recorded in the
Unidata inquiry tracking system and then made publicly available
through the web.  If you do not want to have your interactions made
available in this way, you must let us know in each email you send to us.