[Datastream #PPX-229889]: goes-west server is down

Hi Joao,

re:
> We are interfacing your adde server with the VisAD (McIdas) java API,
> which provides the *edu.wisc.ssec.mcidas.AreaDirectoryList* class, that
> can be called directly from the linux command line as a java process,
> for listing the available data.

OK.

re:
> The URL request we've been using for both areas (east and west) for the
> Full-disk scan are respectively:
> 
> * 
> "adde://goeseast.unidata.ucar.edu/imagedir?group=EAST&descr=FD&user=idv&band=all&pos=all&version=1"
> 
> * 
> "adde://goeswest.unidata.ucar.edu/imagedir?group=WEST&descr=FD&user=idv&band=all&pos=all&version=1"
> 
> The last one raises the below exception, since two days ago:
> 
> Exception in thread "main" edu.wisc.ssec.mcidas.AreaFileException: Error
> reading Area directory:java.io.EOFException
> at
> edu.wisc.ssec.mcidas.AreaDirectoryList.readDirectory(AreaDirectoryList.java:351)
> at
> edu.wisc.ssec.mcidas.AreaDirectoryList.<init>(AreaDirectoryList.java:130)
> at
> edu.wisc.ssec.mcidas.AreaDirectoryList.main(AreaDirectoryList.java:492)
> 
> Since the listing (and downloading) process stopped working just for the
> /goeswest//.unidata.ucar.edu/ server, I'm convinced that the issue its
> on the server side...

I don't believe that this is the case.  My evidence is that we are _not_
having any problems accessing the server multiple times per hour, 24 hours
per day, 365 days per year.  Instead, I am suspicious that the java code
is not well equipped enough to deal with slow access to the server.  I
will touch base with our IDV lead developer to discuss this possibility.

re:
> I'll try to know more details from our side and will inform you if I
> have some updates.

Thanks.  More information will be useful in our investigations.

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: PPX-229889
Department: Support Datastream
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.