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[AWIPS #SOG-928724]: My AWIPS

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  • Subject: [AWIPS #SOG-928724]: My AWIPS
  • Date: Mon, 08 Jan 2024 13:06:15 -0700
Hi there,

> I contacted AWIPS Support a while back and I told you guys my problem had 
> been fixed but it has returned.
> It is starting to get more and more frequent and it is impeding my ability to 
> do ANYTHING on AWIPS. It is
> really frustrating me and I need help. It is the issue where a bunch of 
> pixels show up on my screen randomly.
> I work on windows and I have uninstalled and reinstalled AWIPS about 10 times 
> to fix this. Nothing works.

I'm sorry to hear CAVE is giving you issues again. Can you please send us some 
screenshots of when the 
"pixels show up on your screen randomly"?  Do you have any workflows (ie. load 
a certain dataset, etc) that
causes this issue to happen consistently?

What OS are you running?
What version of AWIPS are you running?
What EDEX server are you pointing to?

Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: SOG-928724
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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