This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi there, > I am working with an organization called WWS and I need CAVE/AWIPS for > forecasting > and this has just been a major issue because every time I try to place a PGEN > polygon > it just glitches out. Not even just then, sometimes I load my display and it > immediately just glitches out and breaks. I really need help with this so I > can start > working. When you say "glitches out", is this the same behavior you were seeing in your initial email: "It will randomly show pixels on my screen and then I click something else on that page and it turns into a blank white screen" Do you have a consistent way to encounter the issue: Can you get it to happen consistently? ie. Could you provide us with a few steps that always seem to cause the problem for you, or is it not that consistent? Also, when the editor does become blank white, is there anything happening in the very bottom right of the CAVE window? That status bar is cut off in the images you sent. Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer NSF Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: RBT-231392 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.